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Posts Tagged ‘customer supplier relationship’

Purchasing and Customer Service: Two Sides of the Same Coin

Friday, February 21st, 2014 at 10:37 | No comments

Categories: Customer Relationship Management (CRM), Negotiation, Purchasing, Sales, Customer Service (C/S), Supplier Contract Management, Supplier Relationship Management

Tags: business negotiations, business to business negotiation, business to consumer negotiation, customer relationship management, customer service, Customer Service Training, customer supplier relationship, negotiation training, steve coscia, Supplier Relationship Management

The Three Elements for Sales Success

Sunday, August 1st, 2010 at 08:33 | No comments

Categories: Customer Relationship Management (CRM), Negotiation, Purchasing, Sales

Tags: communication styles, customer behavior, customer supplier relationship, Sales, sales performance

What it Costs to Obtain a New Supplier

Monday, June 28th, 2010 at 10:13 | No comments

Categories: Negotiation, Purchasing, Sales, Supplier Contract Management

Tags: customer supplier relationship, qualified supplier, supplier evaluation, supplier perormance

What Drives the Customer to Buy: Pain or Gain?

Saturday, June 19th, 2010 at 10:46 | No comments

Categories: Customer Relationship Management (CRM), Negotiation, Sales

Tags: buyer's behavior, consultative sellng, customer supplier relationship, questions, sales performance

What Is Partnering and How to Do It Profitably

Friday, May 14th, 2010 at 09:01 | No comments

Categories: Customer Relationship Management (CRM), Negotiation, Purchasing, Sales, Customer Service (C/S)

Tags: customer supplier relationship, partnering, profitability