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Posts Tagged ‘Customer satisfaction’

Tenacity and Customer Satisfaction

Friday, December 16th, 2011 at 16:34 | No comments

Categories: Customer Relationship Management (CRM), Sales, Customer Service (C/S)

Tags: Customer satisfaction, Customer Service Training, telephone skills

Rock Guitar and the Golden Rule

Thursday, June 10th, 2010 at 08:14 | No comments

Categories: Customer Relationship Management (CRM), Sales, Customer Service (C/S)

Tags: customer behavior, Customer satisfaction, Customer Service Training

Courageous Management

Monday, May 17th, 2010 at 08:02 | No comments

Categories: Sales, Customer Service (C/S)

Tags: customer behavior, Customer satisfaction, Customer Service Training

Follow Up as a Back to Basics Approach

Thursday, January 14th, 2010 at 11:38 | No comments

Categories: Customer Relationship Management (CRM), Sales, Customer Service (C/S)

Tags: Customer satisfaction, Customer Service Training