2009 October | Purchasing and Negotiation Training - Part 3

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Archive for October, 2009

Warranties: What purchasing pros need to know about them: Part I

Thursday, October 8th, 2009 at 15:49 | No comments

Categories: purchasing & contract law

Tags: expressed, implied, Uniform Commercial Code (UCC), Warranty

Warranties: What purchasing pros need to know about them: Part II

Wednesday, October 7th, 2009 at 16:35 | No comments

Categories: Purchasing

Tags: expressed, implied, Uniform Commercial Code (UCC), Warranty

The Art of Saying “No”

Wednesday, October 7th, 2009 at 15:51 | No comments

Categories: Customer Relationship Management (CRM), Sales, Customer Service (C/S)

Tags: Customer Service Training, telephone skills

Should You Be a Mentor for Emerging Purchasing Personnel?

Saturday, October 3rd, 2009 at 20:38 | No comments

Categories: Purchasing

Tags: mentee, Mentor, Purchasing, student

Negotiation Tools, Techniques, and Tactics (T3) Part I

Friday, October 2nd, 2009 at 15:54 | No comments

Categories: Negotiation

Tags: High Initial Demand (HID), Total Cost of Ownership

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